Friday, March 25, 2011

Did You Ever Wonder How Arguing with a Company Would Reflect on Your Credit Score?

Do I Need to Beg?
An email ...

To those souls at DISH Network who still care about a fair resolution to my complaint: 

Would you please tell me the date my service contract ends? 
  • I do not want it renewed.
  • I want no service from DISH after that date. 
  • I want all DISH equipment picked up on that date or within a reasonable period. 
  • I accept no responsibility for DISH equipment after the date my service contract ends. 
I have paid electronically the $94.99 for actual service. The payment will be received by DISH's computers on March 28th. 

I have not paid the unfair service charge added to my account, a charge that was applied more than 6 months ago. I have no plans to pay it regardless of red ink on my bills and robo-calls on my telephone. 

I still expect that unfair service charge to be deleted. 
  • I was not warned that a service call fee to repair DISH's own equipment would be made. 
  • I was never offered the $6 a month service contract. 
 DISH has failed to live up to its advertised declaration of the "best customer service in the industry."

1 comment:

Glynis Jolly said...

I have Dish Network, and so far am extremely happy with it. Of course, my contract with them is different than yours because it goes through someone else before it reaches me. I have a buffer.

Your complaint sounds similar to the one I had with the cable company I left to enroll with Dish Network. My only suggestions are keep all paperwork, keep on documenting, and be ready to call the media for help to get them off your back.